Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ailan
Dec 11, 2024
Report
Copy

Address: Nagpur Maharashtra India

Hello sir Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[protected]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
PLEASE UNSUSPEND MY ACCOUNT
Email:- [protected]@gmail.com
UID:-[protected]
In game name:- CLUTCH GOOD
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Nov 27, 2024
    Report
    Copy

    Address: Nadia

    Hi Sir,

    sir my I'd is suspended.
    my I'd is wrong third party aplycation and adnarmal
    activiti use.but no parfromens . please sir my first I'd. next time no third paty aplycation . I am so sad.
    please sir my I'd unban .

    MY ID NAME - CALL ME BEBY
    MY UID[protected]
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Ã
      Ãbhî Ÿådãv Åbhìšhėk
      Nov 21, 2024
      Report
      Copy

      Address: new Delhi

      I am play freefire more than 3 year's, and my game level is 63 and 5300+ likes, so i am talk to suspend my freefire account on ___ on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=Aʙнɪshek♡ʏᴛ
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ
        Nov 18, 2024
        Nov 18, 2024
        This thread was updated on Nov 18, 2024
        Report
        Copy

        Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

        Hello, Team Garena Free Fire,

        With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

        Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

        Player UID:[protected]
        Nov 18, 2024
        Updated by Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ
        [protected]@ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Edith pirate
          Nov 16, 2024
          Report
          Copy

          Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

          Hello, Team Garena Free Fire,

          With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

          Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

          Player UID:[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            1
            1Deepak6
            from Chennai, Tamil Nadu
            Nov 16, 2024
            Nov 16, 2024
            This thread was updated on Nov 16, 2024
            Report
            Copy

            Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

            Hello, Team Garena Free Fire,

            With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

            Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

            Player UID:[protected]
            Nov 16, 2024
            Updated by 1Deepak6
            Id banned without a proper reason
            Nov 16, 2024
            Updated by 1Deepak6
            [protected]@ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Beast pirate
              Nov 15, 2024
              Nov 15, 2024
              This thread was updated on Nov 15, 2024
              Report
              Copy

              Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

              With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

              Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

              Player UID:[protected]
              Nov 15, 2024
              Updated by Beast pirate
              Hello, Team Garena Free Fire,

              With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

              Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

              Player UID:[protected]
              Nov 15, 2024
              Updated by Beast pirate
              [protected]@ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Beast pirate
                Nov 15, 2024
                Report
                Copy

                Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                Hello, Team Garena Free Fire,

                With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                Player Name:Ᏼꫀꪖ𝘴ᴛ⚓Ꭾɪʀᴀᴛꫀ

                Player UID:[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Thinoj
                  Nov 15, 2024
                  Report
                  Copy

                  Address: 1 Fusionopolis Place #17-10, Galaxis, Singapore 138522

                  Hello, Team Garena Free Fire,

                  With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                  Player UID:[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mhommad Khan Sab
                    Nov 13, 2024
                    Report
                    Copy

                    Address: Modran

                    Subject: Request for Free Fire ID Unban – [[protected]

                    Dear Garena Free Fire Team,

                    I hope this message finds you well. I am writing to humbly request the unban of my Free Fire account associated with the following ID:

                    – Free Fire ID: [Your Free Fire ID]
                    – In-Game Name: [Your In-Game Name]

                    I recently discovered that my account has been banned, and I deeply regret any actions that may have led to this situation. I apologize if my actions violated the game’s policies, whether intentionally or unintentionally. Free Fire has been a significant part of my life, and I have always enjoyed playing fairly and within the game’s rules.

                    I understand the importance of maintaining a fair and safe gaming environment for all players. I assure you that I will be more careful moving forward, and I fully commit to respecting the game’s rules and guidelines.

                    If there is anything specific I did wrong, I would appreciate your guidance, as it will help me avoid such issues in the future. I kindly request you to consider my appeal and grant me a second chance.

                    Thank you for taking the time to review my appeal. I sincerely apologize once again for any inconvenience caused, and I hope to return to the Free Fire community soon.

                    Sincerely,
                    [Your Full Name] SALMAN KHAN
                    [Your Email Address or Contact Information]
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arif Sidampoy
                      Sep 29, 2024
                      Report
                      Copy

                      Address: LBG ArifzSY
                      Website: 4482647827

                      Halo Tim Garena Free Fire,

                      Dengan hormat dan kerendahan hati, saya ingin memberi tahu Anda bahwa, Id saya ditangguhkan ketika saya memainkan permainan, saya tidak melakukan kesalahan apa pun dan saya yakin saya telah mengikuti aturan perilaku Anda, dan saya juga yakin bahwa Secara Tidak Sengaja Anda telah menangguhkan Akun Saya Tanpa Alasan yang Sah, Ini adalah Permintaan Rendah Hati saya kepada Tim Free Fire untuk Membatalkan pemblokiran Akun Saya.

                      Nickname: LBG ⁠ArifzSY

                      Player id: [protected]
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        W
                        WÁR BÍLLÀ
                        from Mumbai, Maharashtra
                        Sep 17, 2024
                        Report
                        Copy

                        Address: Indian
                        Website: GARENA FREE FIRE

                        My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate
                        I'm a normal player, please check once my account.This is my Humble Request to Free Fire Team To Unban My Free Fire I'd or account.
                        GAME NAME:- ⓌⒶⓇ༒฿ÍllÀ༒࿐
                        ID:-[protected]
                        BAN DATE-17/12/2022

                        Please garena team give me one chance, please do unsuspend my account or id.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Krupal pate
                          Sep 15, 2024
                          Report
                          Copy

                          Address: Mehsana 384001 gujarat
                          Website: ffsupportind.garena.com

                          FOR THIS FF ID :- [protected] ( PLEAS UNBAN )

                          I am writing to request that my account, [krupal2jd44], be unbanned. I was banned on [4years ago ] for [i don't know but I am not using hack I know]. I understand that I violated the Free Fire Terms of Service, and I sincerely apologize for my actions. I have learned from my mistake, and I promise that I will not violate the Terms of Service again. I have attached a screenshot of my ban notification as evidence. I would be grateful if you would consider unbanning my account. I have enjoyed playing Free Fire for many years, and I would love to be able to continue playing with my friends. Thank you for your time and consideration.

                          Sincerely, [KRUPAL]

                          Please note that this is just an example, and you may need to modify it to fit your specific situation
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I
                            imran56988
                            Sep 10, 2024
                            Report
                            Copy

                            Address: ahmedabad

                            Dear garena team I am free fire player, and I didn’t do any mistake, my id got banned, and I am playing free fire since 4 years, I have other id besides this, which is not my id suspended, , I didn’t do any mistake, if I have My Mistake please recover my ID, I will give you my full details below. My sincere request to you. Garena team. Please unsupended my free fire i’d My free fire id:[protected] Game name:FREE FIRE MAX Plese garena team give me one chance.Plese do unsupend my account or i’d. Thank you garena team❤️
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Š
                              Šüđįp Bąg
                              Aug 27, 2024
                              Report
                              Copy

                              Address: 1 Fusionopolis Place, #5-10, Galaxis Singapore, Singapore 138522 SG
                              Website: Garena halp sentar

                              Hello sir i am playing free fire from 2 years and had spent more than 50000 rupees. Sadenly i saw my account is suspended as someone hacked my account and used some unusual activity. My id is ([protected]) and user name is (⸙ Aᴛʜᴇx 69ㅤ么) Plz unsuspend my account as i am old player and reached this level by hard work
                              Plz 🙏🙏
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Š
                                Šüđįp Bąg
                                Aug 26, 2024
                                Report
                                Copy

                                Address: Ekhlakhi

                                Hello, TEAM FREE FIRE

                                My Id was Suspended When I was playing The Game, I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason This is my Humble Request to Free Fire Team to Unban My Account please as soon as possible.

                                My Account Name - (⸙ Aᴛʜᴇx 69ㅤ么) My Free Fire UID - ([protected])

                                Thank You So Much
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Anish 77
                                  Aug 19, 2024
                                  Aug 19, 2024
                                  This thread was updated on Aug 19, 2024
                                  Report
                                  Copy

                                  Address: Bipranna Para
                                  Website: Garena Free Fire max

                                  Free Fire max I'd ban problem
                                  Aug 19, 2024
                                  Updated by Anish 77
                                  I'd was ban of Free Fire this trick was not work
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shiva. R
                                    from Tambaram, Tamil Nadu
                                    Aug 8, 2024
                                    Report
                                    Copy

                                    Address: Madurai
                                    Website: Garena

                                    Subject: Appeal for Account Unban – [Your Username], Game ID: [[protected]]

                                    Dear Garena Free Fire Support Team,

                                    I hope this message finds you well. I am writing to respectfully request a review of the recent ban placed on my account (Game ID: [protected], Username: [Your Username]), which was enacted on [Date].

                                    I am a dedicated player committed to upholding the principles of fair play and integrity in the game. I have always strived to adhere to the guidelines and rules established by Garena Free Fire and have never intentionally engaged in any activities that would violate these standards.

                                    Given my dedication to maintaining a fair and enjoyable gaming environment for all players, I kindly request a thorough investigation into this matter. I believe that there may have been a misunderstanding or error that led to this ban. I am confident that a detailed review will show that my account was in compliance with all relevant rules and regulations.

                                    I would greatly appreciate your assistance in resolving this issue and reinstating my account. Thank you for your attention to this matter and for your continued support.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sonu Badatya
                                      Aug 2, 2024
                                      Report
                                      Copy

                                      Dear free fire max team

                                      I am feeling very sad to say that my id was banned when I was playing. I haven't done anything wrong aur any unfair activities

                                      Please try to understand my concern my fault was that I was starting br ranked and exciting evry single match very fastly for 10 to 15 mins !! Just to get my rank lower so that I can rank push again!! I haven't done any thing unfair as I was playing solo br ranked !!!

                                      After I got the message I was shocked and tried to find out what I did wrong !! I'm completely in faith that garena will check my previous game records I try yo understand I haven't done anything unfair!!

                                      I'm an devoted player for 6 years have made so many friends here and so many memories my emotions are connected with it!! I can't live without my old id!!

                                      I'll be extremely grateful if garena Understood it's a misunderstanding and unban my id! Please give me a chance

                                      Love from India!
                                      My uid[protected]
                                      In game name- ʟᴏɪᴅ ғᴏʀɢᴇʀ?

                                      Thank you❤
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Jul 31, 2024
                                        Report
                                        Copy

                                        Address: Trnagar
                                        Website: ff.garena.com

                                        Dear Garenafree fire, .
                                        please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([protected])
                                        once unbanned my free fire account in future I never used any hack its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                        ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                        PLEASE UNSUSPEND MY ACCOUNT
                                        Uid:[protected]
                                        Uid [protected]
                                        Level:67
                                        Email [protected]@gmail.com
                                        I'm waiting 😭
                                        Thank you...🙏🙏🙏
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit