Garena Free Fire — Did not get that membership after the successful payment

Dear garena, i have purchased weekly membership in free fire but when i purchased the payment is successful and all the things was successful but i did not get that membership, i did not get the diamonds the resources that it contain so, i request you please give me my recources. Please help me so i can get my weekly membership. Thank you. My free fire i'd:[protected] please put a view in my complaint.