Garena — I'm complaining about my I'd ban from fire Max without any reason

Hello garena,
My I'd was banned about 1.5 week ago without. I didn't use any hack or application which garena doesn't allow me to take advantage.
I request to garena please review my I'd once again and please unban my I'd.
I almost spend alot amount of money in my I'd.
And My I'd level is 70.
Please review once again my I'd and please unban my I'd .
Thanks
My I'd - [protected]
My in game name - $_€_ꜱɪᴅ_€_$
Thanks