Garena — Negative diamond

Hello Sir
my id is banned and i am not able to play the game and whenever i open the game it shows that you have refunded the money you did top-up because of that your id has been closed And when you top that money and return it, then you will be able to play the game. But sir i don't know how to refund and i haven't refund any money and sir whatever i did airdrop buy or weekly membership buy i have done all through my friend and maybe same friend refunded. Sir it is not my fault in this. So i think you understand my point and will quickly sort out my problem and remove my account restriction. Thank You 🙏🥺