Garena — Negative diamonds

Hello Garena,
I'm from Germany and I've been playing free fire for more than 4 years and I'm lvl 63 and it's been 5 months since I got the negative diamonds I got an amount of 33, 000 negative diamonds even though I refunded only 15, 000 negative diamonds I agree I refunded alot but not 33, 000. Please fix it and i already refunded like 14, 000 diamonds, for more information I attached fotos. And I don't know why you are doing this im just a teenager and can't refund that amount but if it was a mistake then its not that big of a deal but I've been not playing for 5 months and this is the only game i like it keeps me away from depression and stuff it makes me happy so please fix it. My I'D:[protected], my username: ꧁ઽρα૨ઝy꧂