Garena — Support ignored me , no reason for ban

I get ban for my account id Free fire my id:[protected]
Although there is no reason, and I did not break any of the rules of Garena, and when I contacted the support of the Middle East server to search for the reasons for the ban and try to discover if it was a mistake, I received a stupid answer, and then I was ignored, If you can help me understand the reasons for the ban and give me details of the reason for my ban from the game, I feel wronged in this case
And i want to unban it, and if not tell the reason with all information