Garena — Unban account

Hi garena i contact you because someone hacked my account and when i try to enter it show me a message: your account is logged in other device. but i have only my iphone as device. i open a request by your customer center and they sad to me that : we have disconnected all device to your account, u have to log out and then you can login again. i do that but when i login it shows me the message: there are abnormal activities with your account. it has suspended. now, i have spent thousand of money in freefire and in 4 years of game i haven’t never used any tipe of hack or third part apps. im a legit player and ì dont want to lose my account because i have no fault. please give my account back. please. my uid :[protected] .ts hydra . europe server thnx