Garena — Unban Request for my Free Fire ID

Address:West Bengal

Hello, , , , , , ,

Dear [Free Fire Support Team],

I am writing this appeal to kindly request the unban of my Free Fire ID, as it has been wrongfully banned due to the actions of my brother. I am deeply sorry for any inconvenience caused and assure you that I had no knowledge or involvement in the hacking activity that took place.

Explanation of the Incident:
On [date], my brother gained unauthorized access to my Free Fire ID and proceeded to exploit the game by using a headshot file data link. I was completely unaware of his actions, and upon discovering this illicit activity, I immediately confronted him and prevented any further misuse.

Since then, I have taken strict measures to ensure the security of my account, including changing passwords and enabling additional security features. I understand that rules and regulations are essential to maintaining a fair and enjoyable gaming environment for everyone, and I sincerely apologize for any violations that occurred as a result of my brother's actions.

Request for Consideration:
Considering my genuine lack of involvement and my commitment towards fair play, I humbly request the reconsideration of the ban imposed on my Free Fire ID. I deeply regret any potential harm caused by the hacking incident, and I assure you that such actions will never be repeated in the future.

I understand that hacking violates the terms and conditions of Free Fire, and I accept full responsibility for the actions of my brother. I am willing to cooperate fully with any investigations or inquiries conducted by your team to provide any necessary information to rectify this situation.

Conclusion:
I genuinely love playing Free Fire and have invested significant time and effort into building my account. Being unable to access my Free Fire ID due to circumstances beyond my control has been a source of distress and disappointment. I assure you that I will abide by the rules and regulations of the game strictly in the future.

Thank you for taking the time to consider my appeal. I sincerely hope for a positive resolution to this situation, allowing me to regain access to my Free Fire ID and resume enjoying the game responsibly.

Yours faithfully,

[Your Game Name:-5★DAD❤MASTER]
[Your Free Fire ID:[protected]]
[Game Level:-66]
[Contact Information]

Thank you so much free fire team 🙏🙏🙏🙏🙏.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Garena
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    12285
    Pending
    0
    Resolved
    802
    Garena Phone
    +65 6270 8100
    Garena Address
    Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522
    View all Garena contact information