Garudavega Courier Services — Delay in delivery of shipment

[protected] shipment id was submitted to garudavega couriers on 09/06/2023 from hyderabad, lb nagar, chandrapuri colony branch of garudavega couriers to deliver to cal state university. Hayward, california, united states . The shipment contains of my original degree certificate. Today on 19/06/2023. The shipment is still in hyderabad and not forwarded to destination . I would miss registering my classes due to the delay .