Garudavega Courier Services — Delayed courier and bad customer service

Address:	K.v gopikumar , shanti marg#2,gokulam, manissery, ottapalam, 679521
Website:	www.garudavega.com

My parents did the courier from garudavega palakkad branch on 5 th aug 2021. We had an function on 18 th so they send us Indian dresses and sweets fir their grand kids thinking that it will reach here in USA atleast by 10th or 12. And its 19 th here now still no communication from them . I am trying to reach them through email n phone .even if they pick only one answer”sorry mam its on its way” .. now we missed The function, definitely the food items would have gone bad . If they dont know to deal with this service please stop the business. Dont waist peoples time and money. My old parents in this time spend more money to travel to palakkad just to send sweets and dress for their grand kids.
All theses days stressful for them and us. And still now I didn’t receive my parcel.