Garudavega Courier Services — HI..still my parcel in new delhi ..its been more than 10 days .Tracking no is 1Z63XV[protected]

Hi, I booked courier on 25th oct to singapore .it shows the status as in new delhi on 27th oct, after that no updates on it.we tried to call UPS .they are asking us to follow local courier and investigate.The lady who is in charge of local courier(sathy road, coimbatore ) not giving proper answer, asking us to raise complaint and cut the call abruptly.the service is very poor.we are expecting things for deepavali .please do something