Garudavega Courier Services — Late pickup and delay in delivery

I have sent a parcel from Chennai to Canada through Garudavegas Ambattur branch on 16.07.22. The tracking I'd is 1z63xv[protected]UPS). It reached only on 02.08.22. Most of the items have perished in transit. Before sending, I have specifically asked for not to send it through UPS, since I had a bitter experience on previous occasions. They have also agreed to send it through DHL and for that they have charged extra money. When contacted regarding this, they told me that the excess amount will be refunded and the damage will be compensated. But after the delivery effected, nothing happened. They are not even attending to my calls and not responding to my mail also.
Please look into this and arrange for refund early.
Was this information helpful?
No (1)
Yes (1)
Garudavega Courier Services customer support has been notified about the posted complaint.
 
1 Comment

Comments

I have already lodged a complaint on 7th Aug 2022 regarding late delivery and damages on the consigned items. Two months have passed, but nothing has happened. Then what's the of customer complaint. I have never seen such kind of worst service. In this complaint forum, I have seen lots of complaints and most of them were not resolved. I wonder how you are running a business. I pray God that you improve your service, atleast in future

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Garudavega Courier Services
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    164
    Pending
    0
    Resolved
    8
    Garudavega Courier Services Phone
    +91 88 8555 3344 [Customer Service]
    +91 40 4555 5066 [Head Office]
    Garudavega Courier Services Address
    1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Garudavega Courier Services contact information