Garudavega Courier Services — Medicines delay

I have given medicines with doctor prescription bill and all the required documents in garudavega office in ameerpet on March 26th and the shipment is processed today through UPS ie 6th May to US after i kept calling the office for tracking num.
why has it taken so long to process a courier. Not happy with the services at all very sorry to say
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Garudavega Courier Services customer support has been notified about the posted complaint.
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    Garudavega Courier Services Phone
    +91 88 8555 3344 [Customer Service]
    +91 40 4555 5066 [Head Office]
    Garudavega Courier Services Address
    1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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