I have been to your bangalore navrang branch twice now but the service is not satisfactory at all. They are rude and not approachable. I requested for a pickup on 18th nov and i got confirmation from garuda that it'll be picked up but the navrang branch denied of any such request from me. When i showed him the message then he says he will come in the evening and he will charge 400 to come home. It did not seem like he was interested to come home at all, response was bad. Also guy kept saying that the items may break and it's at my risk. I wanted to send a cooker and asked him if he can send it, immediate response was it's at my risk. There is no guarantee that the packaging will be done well but there is a possibility of damage in the shipping. Such ridiculous attitude, if i have to take all the risk why do i need to come to garuda vega for your service. So i came to the frazer town branch who i have been sending packages for a long time and they are very curtious and helpful. Please take necessary action to make navrang branch approachable
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