Garudavega Courier Services — non-delivery of consignment sent to my, daughter staying in denver usa

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	garudavega.net

Sir,
Garudavega committed through e-mail for refund of shipping charges and goods value for non-delivery of my consignment sent to my daughter nikhita gaddam. After pursuing the matter i received an e-mail from them that the refund has done already on 11/10/2018. But i have not received any amount from garudavega to my account. Bank authorities asked me to get transaction details of garudavega. Same was informed and requested to send me the transaction details. Now garudavega is silent not replying to my mails. They have cheated me and caused lot of mental agony. Garudavega mails attached for your information and necessary action.

G. Ramana kumar

Greetings for the day!

This is to inform you that refund has done already on 11-oct-2018 it self

Kindly check your bank account and revert

Thanks & regards
Tejashwini
Customer support team

Garudavega (A brand of nexgen logistics pvt ltd)
India:[protected]
Usa: 1 855 855 vega (8342)
Email: [protected]@garudavega.com
Web site: www.garudavega.net
[protected]@ https://www.facebook.com/garudavega2
[protected]@ https://www.facebook.com/Garudabazaar
Feedback: http://www.garudavega.net/feedback. Php

Customer support team

Garudavega (A brand of nexgen logistics pvt ltd)
India:[protected]
Usa: 1 855 855 vega (8342)
Email: [protected]@garudavega.com
Web site: www.garudavega.net
[protected]@ https://www.facebook.com/garudavega2
[protected]@ https://www.facebook.com/Garudabazaar
Feedback: http://www.garudavega.net/feedback. Php

— original message —
Subject: re: non delivery of courier consignment sent to my daughter nikhita gaddam staying in denver, usa
From: "gaddam ramana kumar"
Date: 10/23/18 6:00 pm
To: "[protected]@garudavega.com"

Sir,
As per your e-mail dated october 10, 2018, garudavega management has to refund shipping charges and goods value with in 5-7 working days for my undelivered garudavega courier consignment sent to my daughter staying in denver, usa. But so far no charges refunded. Please do the necessary action as an early date to keep up your promise as stated in your e-mail.
Thanking you
G. Ramana kumar
From: [protected]@garudavega.com
Sent: wednesday, october 10, 2018 4:22 pm
To: gaddam ramana kumar
Subject: re: non delivery of courier consignment sent to my daughter nikhita gaddam staying in denver, usa

Dear sir,

Greetings for the day!

This is to inform you that, our management is going to refund shipping charges 5900/rs and good's value 3, 400/rs as per the garudavega invoice for undelivered shipment

Your refund has been processed, it takes 5-7 working days to credit amount in to your account

Appreciate your understanding in this regard!


Thanks & regards
Tejashwini
Customer support team

Garudavega (A brand of nexgen logistics pvt ltd)
India:[protected]
Usa: 1 855 855 vega (8342)
Email: [protected]@garudavega.com
Web site: www.garudavega.net
[protected]@ https://www.facebook.com/garudavega2
[protected]@ https://www.facebook.com/Garudabazaar
Feedback: http://www.garudavega.net/feedback. Php

— original message —
Subject: non delivery of courier consignment sent to my daughter nikhita gaddam staying in denver, usa
From: "gaddam ramana kumar"
Date: 10/10/18 2:34 pm
To: "[protected]@garudavega.com"

Sir,
Garudavega invoice :[protected] dt 07/09/2018, kphb, hyderabad consignment not delivered by dhl courier deployed by you.
Please refund the amount to the given below bank as agreed in telephone discussions by your customer care person on 10/10/2018.

Name: gaddam ramana kumar
Bank: karur vysya bank, miyapur, hyderabad
Account no: [protected]
Ifsc : kvbl0001484
Thanking you

G. Ramana kumar