Garudavega Courier Services — Pujamandir made of teakwood booked to USA from Visakhapatnam

Address:	530002
Website:	Garudavega.com

On 31 st Jan I booked a box packed with wooden pujamandir, from Nakkavanipalem branch Visakhapatnam, to Minneapolis, USA, paying Rs 29440/-towards transport charges vide invoice no 25689.I was told no other charges like customs be paid, and shipment will be on 4 th Feb from Hyd. Subsequently I was informed another 4025/-rupees have to be paid towards customs clearance and no receipt be given for that.shipment did not take place so far.Now they say the consignment will be returned, if additional amount is not paid..when I ask if it attracts customs duty at other end, they are not sure.Had your agent at VSP told me these implications I would not have purchased the article and shipped it.I was put to un warranted financial drain due to misinformation.Kindly react on the matter and inform me .