| Address: | 60-2-57, Prakash Nagar, Visakhapatnam - 11, AP |
From: finny brainard
To: Care
Sent: Wednesday, 5 January, 2022, 12:02:43 am IST
Subject: Fw: Loss of Saree in Transit.
Dear Sir,
With reference to the trailing mails, kindly confirm the status of the lost item sent through your good company. Already four days passed and the status is not known. We trust in you that, the problem will be resolved at the earliest.
Please do the needful such that these incidents do not happen in future. We all have a high reputation towards this company which we have been associated since the past few years.
Regards
Captain Finny
From: Care
To: finny brainard
Sent: Saturday, 1 January, 2022, 02:01:20 pm IST
Subject: Re: Loss of Saree in Transit.
Dear sir
Greetings for the day!
This is reference to below mail, we regret for the inconvenience caused to you
we have escalated to the concern team regarding the missing item
Kindly wait for some time to solve the issue ASAP
Thanks & Regards
Aruna
Customer support Team
Garudavega( A Brand of Nexgen logistics Pvt Ltd)
INDIA: +[protected]
USA: +1 267 855 VEGA (8342)
Email: [protected]@garudavega.com
Web Site: www.garudavega.net
[protected]@ https://www.facebook.com/garudavega2
[protected]@ https://www.facebook.com/Garudabazaar
Feedback: http://www.garudavega.net/feedback.php
From: finny brainard
Sent: 31 December 2021 07:52 PM
To: Care
Subject: Loss of Saree in Transit.
Sir,
I had booked a parcel to USA, California through Garuda Vega Courier Services at Kurmannapalem, Visakhapatnam branch.
Receipt NO: [protected] Dt:[protected]
The items were checked thoroughly at Visakhapatnam branch in our presence and was sealed. We had sent four sarees with stitched blouses along with other dress materials.
The parcel was received at USA residence on[protected]Indian Date) in sealed condition. However after opening the parcel it was observed that, one of the saree was missing and the blouse was left over. All other dresses were intact except one saree.
The dresses were sent in advance for New Year occasion and the parcel was received after 7 days. Till date we have sent several parcels to USA and never faced this sort of problem first time such missing incident is taking place. With good belief we have been regularly using the services of your good company since the past few years, but this incident has created severe disturbance and disharmony in our families. The saree is also expensive and worth 15, 000 (fifteen thousand rupees).
Not only we, but several other relatives parcels are being sent frequently through your company.
Please do take the complaint seriously and resolve the issue urgently.
Waiting for your reply.
Regards
Captain Finny
Door 60-2-57,
Prakashnagar,
Malkapuram,
Visakhapatnam - 530 011
Ap, India.
Phone: [protected], [protected]
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