Gati-Kwe — against courier boy

Address:

SARAIBHARATI PURAPAR RASARA BALLIA UP 221712, Ballia, Uttar Pradesh, 221712

Hello, i am shiv mangal from saraibharati rasara, ballia 221712, india. I have ordered a product “mi led smart tv from flipkart. The ordered item has shipped by gati surface courier with docket number[protected] from patiala. Yesterday (06/10/2019) at daytime, the delivery boy from gati courier parshuram yadav ([protected]) called me for confirming my address of delivery. I told him that i am in delhi right now. Please handed it over to care of person of that address i. E. Shiv mangal, which is mentioned in delivery address. The courier boy has called me 4 times. I astonished by seeing the behaviour of that boy over phone. The behaviour of that boy over phone was very rude. He threatened me “why you have not received your product at my place from where i call you, so i ll return the product back and he cut my call”. Again i called him back. He threatened me not to call him back because he was busy. When i checked the status of my order, it is updated that “undelivered due to address incomplete/ address not found” at destination city. Even though the courier boy has not come to the mentioned address, he has updated the status like that. Please take necessary action immediately against the courier boy and also delivery of the product to the mentioned address. Otherwise people will fear to take products over your courier. I am a regular online buyer. But i have never seen such behaviour by any courier boy. I have also filed a complaint in your site with complaint number: 35018854 today.

Thanking yoy..
Shivmangal
[protected]