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Gati-KWE

[Resolved]  Gati-Kwe — bag handle broken while delivering

Address:Ranchi, Jharkhand, 834009

I sent my bag from Nasik to Ranchi. When the bag was received the handle of the trolley was broken and the broken parts were not even a part of the package and the guy who delivered it said he had no clue.
How can you be so irresponsible.

The repair is costing me Rs. 1000/-, who will pay for it.

My repair amount should be refunded immediately.

Docket no.[protected]
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May 16, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
Gati-KWE Customer Care's response Dear Sir,
Regret the inconvenience. Please share the claim documents (Claim letter, Docket Copy, Declaration, packing list ) on [protected]@gati.com .
Verified Support
Apr 14, 2018
Gati-KWE Customer Care's response Dear Sir
Have you submitted the original claim documents? Kindly confirm
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Reply
Gati-KWE Customer Care's response, Mar 23, 2018
Verified Support
Dear Sir, Docket Number 666552191 is under customer clearance.

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