Gati-Kwe — delay in delivery of product

Address:Cachar, Assam, 788007

I ordered a jacket from amazon.in on 1st nov 2019 and it was shipped through gati. As of 16th dec 2019, i haven't received by product yet although the expected delivery date was 25 nov 2019. Please make sure that the package is delivered to me as soon as possible.

Order details-
Order #[protected] (Amazon.in)
Gati tracking id provided - eq[protected]in
+2 photos
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Gati-KWE Customer Care's response
Dear Customer,

This is to inform you that below docket number does not belong to Gati - India. It is booked from Gati China.

To know the exact status of your shipment you need to co-ordinate with your shipper from where you have purchased the shipment.

You can also visit www.gaticn.com for tracking details.
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    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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