[Resolved] Gati-Kwe — delay of delivery

Eajad

from Tiruvannamalai, Tamil Nadu

Address:	Tiruvannamalai, Tamil Nadu, 606707
Website:	www.gati.com/track-by-docket

Dear sir,

I was ordered pump from moglix website.
My order is 2307187 my delivery date is 17 jun

But as per gati parcel delivery date is 20 jun. Docket number[protected]

22 jun i was raised complaint mailed to gati customer care,
Complaint reference number 33669414

But still (26 jun) i'm not receive my product.

Kindly do something helpful.

Thanks and regards
Eajas a

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Aug 1, 2018

Complaint marked as Resolved

Gati-KWE customer support has been notified about the posted complaint.

Jun 29, 2018

Updated by Eajad Dear Gati,

As per your mail and telephone call you was promise with in 1 or 2 days my parcel handover to me.
(Docket number[protected]Moglix Order Number[protected]Gati complete[protected] but, yesterday (27Jun 2018) Gati was cancelled my parcel with reason is mismatching address and pincode.Gati must be inform what was address & Pincode specified on parcel. I was attracted here my address on specified Moglix online shopping.

Jun 30, 2018

Updated by Eajad Dear Gati,
My last order pump, the corresponding delivery service is not doing really bad.
they are asking me to come and collect the order from the courier office (Pincode 606601).
which is 10 miles away, instead of delivering it to the given address (Pincode 606707).
pls take corresponding action.

Telephone Number I received call from
Gati crr arani [protected]
Local delivery boy- [protected]

Thank and regards
Eajas

Jun 30, 2018

Updated by Eajad Dear Gati,

Sorry to say this, if not possible to delivering the specified address (pin code 606707) than why accept to deliver and waste of time for customer. I really feel bad to ordering to moglix.

Verified Support

Jun 30, 2018

Gati-KWE Customer Care's response Dear Sir,
We acknowledge your concern and regret for the inconvenience caused to you.The complaint is taken up on priority, we shall keep you updated on the progress.