[Resolved]  Gati-Kwe — delayed delivery and no information of delivery person

Address:Hyderabad, Andhra Pradesh, 500068
Website:Gati

I have ordered a product through Flipkart and the shipment delivery date was 29th October 2018, till now I have not received the shipment and there is no effort from Gati to inform the customer about the delay. I have called customer care atleast 5 times, they told that it is escalated and complaint is raised. Today they mentioned that the shipment is out for delivery and no one was having Uppal Hyderabad branch address or contact number (very strange). Really disappointed with the service and support to track down the shipment and no commitment of the delivery date. Please help.
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Dec 21, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
Gati-KWE Customer Care's response
Dear Customer,

We request you to kindly help us with Gati's 9 digit docket number for further assistance.

Best Regards
Isha
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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