Gati-Kwe — demanding 500 rs extra for shipping when deliver an item.

Address:

Karaikal, Puducherry, 609602

I bought a television which cost about 70k from flipkart assured seller (Free shiping) on jul 17th 2018. Docket no:[protected]. Flipkart assured date of delivery was 26th july. But a gatti courier man came on 27th evening and demand 500 rs for shipping. They said that the item is big so we charged this for shipping. I paid 500rs to courier man then only they deliver my item. What kind of service is this? This is the worst courier service i ever experienced.