Gati-Kwe — fake delivery attempt & do not delivered till now

I booked a order on flipkart on 11/8/17 which is arriving via gati on 17/8/17 (Dkt no.[protected] but they didnt deliver it till now and made fake delivery attempt and updated that consignee refused the order (It was a prepaid order how one can refuse). Now they are saying that your order is going back to flipkart. I called customer care so many times but still no solution. It is in a gati office 60 km from my home.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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