Gati-Kwe — gati-kwe no update on package from china to india — in transit from so many days

Address:403001

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from the last 10 days. The delivery date is tomorrow and from the level of service, i dont expect that to happen. What i would like is to request to provide me with the local article number (Docket no.) of gati package. The gati tracking id is eq[protected]in.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2019
Gati-KWE Customer Care's response
Dear Customer,

This is to inform you that you need to visit www.gaticn.com to know the current status of your shipment.
Nov 30, 2019
Updated by Amrood123
No movement since 20th

Complaint comments 

Comments

Went there, have attached the screenshot of the same. No movement since 20th nov. It was supposed to be delivered yesterday (29th nov).

This is absolute ### my order is also stuck in "In Transit" since 21st Nov and there is not a single update, i ordered from aliexpress/banggood mANY TIMEs but never i saw this type of garbage service, delaying order without any updates or reason.

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