Gati-Kwe — missing both mirror from parcel bike

Hello,
I have already posted my complaint because of late delivery. Finally, after 21 days i received my bike today and when i checked all things i get to know that my mirror is missing and so many scratches in my bike. What wrong with gati service. You are just harassing the customer always. I want my mirror at anyhow, and one more question if i fined from police in checking time who will pay that much of fine. I have no-fault why i will suffer for you. This is seriously the worst and useless service i have ever seen. Solve all problems immediately otherwise, i will give a case. You have to give money for late delivery and for my mirror also.

Docket no[protected]
Date of packaging - 29/sept/2019
Date for delivering - 11/oct/1995
Received bike-19/oct/2019
+2 photos
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Gati-KWE Customer Care's response
Dear Customer,

We are extremely sorry for your experience.
This is to inform you that we have noted your concern and forwarded it to the respective team.
Requesting you to kindly give us some time.
Oct 22, 2019
Updated by diptish rout
Hello Gati,
I don't want to face a problem with your service anymore. Refound my money as soon as possible.

Thanks,
diptish
Oct 23, 2019
Updated by diptish rout
this customer care number is always showing out of network. whom to contact and how to contact?
Oct 25, 2019
Updated by diptish rout
i want a call back from gati.
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