Gati-Kwe — Multicolored Geometric rug from myntra

Gati-Kwe — Multicolored Geometric rug from myntra

R riya@123#

I had ordered a rug from myntra which was delivered to me at 30th October 2020 at around 2 pm but the status in app is still showing shipped instead of delivered because of which I am unable to proceed the return process. I talked to Mr. Amit of Gati courier service of Sitarganj, Udham Singh Nagar and asked him to check weather the status of my product is updated or not by sharing with him my product's tracking number and then they checked and told that it's not updated here to delivered and that they are correcting it now but again it's still showing on the way and delayed delivery. So, Gati services, you are requested to please check status of this product and update it to delivered. Please it's urgent and it's already been a month since I have ordered this and 10 days since I had received it through cod mode of payment. Myntra has also raised and highlighted my complaint but the issue is not resolving. Tracking number[protected] Courier name - Gati hazmat Was this information helpful? No (0) Yes (0)
Gati-KWE customer support has been notified about the posted complaint. Verified Support Nov 10, 2020 Gati-KWE Customer Care's response Dear Customer, Your shipment is showing delivered on 09-NOV-2020 . We deeply apologize for the inconvenience caused. Please treat this experience as an exception as we are committed to serve you better in coming future. Nov 10, 2020 Updated by riya@123# But it is still showing shipped instead of delivered in my myntra app? Have you not updated or conveyed to them? Nov 11, 2020 Updated by riya@123# Okay thank you . Now issue is resolved. Verified Support Nov 11, 2020 Gati-KWE Customer Care's response Thank you for your kind confirmation. Have a great day ahead:)
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