Gati-Kwe — Non delivery of courier way passed assured delivery date (more than 10 days)

Address:	560066
Website:	www.gatikwe.com

I had placed an online purchase from infibeam on april last week, which was shipped via gati. The docket number for the same is #[protected]. The shipment was placed from infibeam to gati on may 2nd 2016 with an assured delivery date of may 9th 2016.

As per gati site it had reached bangalore on 07th may. I have still not received the shipment and has been constantly told that it will reach within 2 business days from may 9th. This is worst customer experience. I in fact told them that i will go and pick it up myself but they are reluctant to do that..

This is by far the worst experience. They have called me back, but always updated that someone will call me back within 12 hours.

Since 9th may i am getting harassed thoroughly. Kindly help me in availing my courier