Gati-Kwe — Non delivery of item

Website:

gati couier

I have ordered a product thro amazon. they have sent thro gati courier vide docket no.[protected] . till now i didnt get the parcel. when i contacted customer they are giving irresponsible reply. they say they dont want to commit the exact date of delivery. iam waiting for the product for more than 15 days. let me know when parcel will reach me. i didnt expect such a irresponsible reply from an international courier company