[Resolved]  Gati-Kwe — non delivery of item ordered online from club factory

Address:New Delhi, Delhi, 411014
Website:GATI

I ordered a product online from club factory and delivery date for the same was 24th december.
I called customer care of gati to raise the complain of non delivery.
They told it will be resolved in 2 days and you will be receiving the order on 28th. Its 30th today and they are asking me to wait for more time period.

The order was an urgent order and i wanted it by 28th.
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Feb 9, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Gati-KWE Customer Care's response
We acknowledge your concern and regret for the inconvenience caused. Please share 9 digit docket number.
Verified Support
Jan 04, 2018
Gati-KWE Customer Care's response
Regret the inconvenience caused.Please share 9 digit docket number.
Verified Support
Jan 06, 2018
Gati-KWE Customer Care's response
Still we are waiting for docket number. If resolved, please click on " RESOLVED" .
Verified Support
Jan 09, 2018
Gati-KWE Customer Care's response
Dear Sir,
Still we are waiting for your response.
Jan 10, 2018
Updated by ruchi1306
[protected]
Complaint comments 

Comments

[protected].
Even the customer care is not helping.
Whom should i contact to.
Atleat let me the gati office address where the parcel is kept, so that i can go and collect it myself

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