[Resolved]  Gati-Kwe — not delivered / fake status

I ordered something from gearbest, and it was supposed to be delivered by gati.. But on 3 nov i got to know.. Its out for delivery.. I was happy seeing that status.. But till date its not delivered yet.. And now its showing undelivered..

Due to concerned customerperson not available
They didn't even contact me!! How can they put some fake status like this?
My docket no. Is[protected]
Complaint no. Is. 34276317
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Dec 12, 2018
Complaint marked as Resolved 
Delivered
Gati-KWE customer support has been notified about the posted complaint.
Dec 05, 2018
Updated by ConEst Arthur
- Tarun Sharma
Verified Support
Dec 05, 2018
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused.
This is to inform you that we are already in touch with local team to get this issue resolve on priority.
Requesting you to kindly give us some time.

Best Regards
Isha
Dec 06, 2018
Updated by ConEst Arthur
Status still has not changed.. the order of mine is now Out For Delivery... I wanted them both to arrive together..
But I'm sure this wont get delivered too.. both of them are now out of their Assured delivery date..
Other docket no.[protected]
Only if they could arrive together.. it will be good..
And please change the status of the current regarding docket no.
Complaint comments 

Comments

i have oredr voltas ac through gatti but they left a packet onether and second one to another location and till now no package is deliver

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