Gati-Kwe — order shipped via gati by flipkart (gati alleppey location)

Address:	Hyderabad, Telangana
Website:	www.gati.com

I have booked an air conditioner from flipkart and they have shipped it via gati. It had reached alleppey (Alp) location on 22/09/2018. The agency did not tried to deliver the consignment even after 10 days to haripad and simply updating the tracker as the customer is not available. While calling they will not pick the call and even if picked also will give you one or the other excuses. Contacting customer care is also useless. It was a wastage of time.
Please try to take some action against them for this fraud activities. I have suffered from loss of time and they have checked the threshold of my patience.

Kindly help for enforcement of my customer rights.