[Resolved]  Gati-Kwe — out of delivery date

Hi, I had made a order from ali express lately, and the estimated delivery date was on 14 November 2018, but it's been 26 November 2018 and I have not yet received my parcel.I had tracked it from Gati/1track and it showed it's in international operation center origin china, and it's stuck there for almost 9-10days.

Order ID.-[protected]
Tracking no.[protected]
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Jan 3, 2019
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Gati-KWE Customer Care's response
Dear Customer,

This is to inform you that the given docket number is showing invalid in our system we request you to kindly coordinate with the shipper .

Best Regards
Isha
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