Gati-Kwe — Product not delivered, everyday they are saying it will be delivered next day

Address:

122018

I ordered laptop battery from
amazon and it was supposed to be delivered at my address in Gurgaon between 4th May to 12 th may, Gati transferred my product to their Gurgaon office on 10th May and I got a message that they tried to deliver but I was not available but I was available 24hrs neither I got a call, I called to their customer care and raise a complaint and they agreed that due to some problem they couldn't deliver. They said it will be delivered next day, I didn't go to office just to receive the package but nobody came neither called. Todat its 14th May, again I called and again they said tomorrow...
I am not able to work at all.

Gati received tha package on 30 th April in Mumbai, Gati Gurgaon received on 9th but still not delivered. They have updated tracker on 11th that I requested for delay which I dint.