[Resolved]  Gati-Kwe — status of my docket is undelivered

Address:560066
Website:www.gati.com

Hi, regarding my package which i ordered from amazon, though it reached my near my place on 10th may 2018, they held till 18th may and then moved package to shimoga, its been another 3 days they are not delivering. I called gati customer care nearly 10 times, everyday they are saying they will deliver in 24 hrs, but they are not doing. If i contact their online chat service, they are purposefully making me wait for nearly 1 hr and no response. I'm supposed to get this by 18th may, but still i have not received. They wait for other package to also deliver to other customers so that they can save money, and we have to suffer for that. I have attached details.

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Jun 30, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
Gati-KWE Customer Care's response
Dar Sir,
Please accept our sincere apology for the inconvenience caused to you. Please grant us some time for resolution .
Complaint comments 

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GATI-KWE has damaged my house hold items 3 months ago and they ill treated my several requests for compensation. is there any way I can get the compensation as they have cheated me by putting the transit damages in shippers risk. I have not faced this much damage in any parcel couriers as I have faced with this useless and irresponsible GATI-KWE

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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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