[Resolved] Gati-Kwe — stuff got stolen | |||
This is regarding my bag.. Which my mom couriered from gati kwe from rajasthan to hyderabad. The bag was very well in condition and was locked. These gati thieves dared to broke the lock of my bag and stole the stuff which was inside the bag and locked the bag with an altogether different and local lock, pretending like nothing happened with my bag. When i raised my complaint, they took 25 days and did nothing regarding my case. Their executive rekha and safdar ali khan - the manager sent an executive to my house without any purpose. The executive bhaskar came to my house, he did nothing regarding the complaint and now he is pinging me on facebook. That's how gati entertains their customer's complaint. After calling them for numerous times, they said that the bag was delivered in intact condition whereby even they know that my stuff got stolen. They scanned my entire bag.. And stole all my precious things. This is scary. This is ridiculous. Guyz.. Never ever courier your stuff via gati kwe. Their service is very poor which justifies their google ratings now. Their customer care setup is very ineffective and hardly solves any issues. These people don't know how to talk to customers. One of there executive shekhar singh is very rude and was acting like his stuff got stolen. Spread this message and stop people from delivering anything via gati. My docket no. Is[protected] Was this information helpful? | |||
Apr 14, 2018 Complaint marked as Resolved Gati-KWE customer support has been notified about the posted complaint. Verified Support Mar 05, 2018 Gati-KWE Customer Care's response Dear Ms Saloni, As per finding intact delivery done . We are unable to process this case further. | |||
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Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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