Gati-Kwe — Unable to track and missed delivery date. | |
Hi, I bought a sofa from Amazon. The seller shipped the sofa via Gati-KWE July 31. The Tracking ID provided by Gati[protected]. Till now, I am unable to track the shipment via Gati website. I contacted customer care. Previously they said that the tracking ID is wrong. If so, how could Gati provided the same to us? Now they understood the problem and saying that some respective team is looking into the issue. This what I am hearing for last few days. Still nobody contacted me yet. Today is the delivery date. The item is not delivered. I am unable to track. Nobody contacted me. Customer care is not reachable via phone. This is the worst experience from a courier. Was this information helpful? | |
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Gati-KWE customer support has been notified about the posted complaint. Verified Support Aug 20, 2020 Gati-KWE Customer Care's response Dear Customer, We highly regret the inconvenience caused and kindly request you to provide us your contact number for further process. | |
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
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Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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