[Resolved] Gati — not given the courier

Er Parvesh Goyal

from Fazilka, Punjab

Address:

Moga, Punjab

One parcel book on infibeam, com who docket no. Is[protected] every time he (Mr. Ajay) call me and Say... pick the parcel Yesterday[protected] My Parcel reached in your office... At (Gandhi road, mekhan Wali Gali, Moga.[protected] Today I Received The Parcel Self. Every time he say Self Pick your Parcel... What is This????? & his manager (kulwant) More times Say Me ... Registered our Complaint Urgently. Please inquiry fast for this docket no. As a proof... my signature on plain paper... with mob. no. Thanx & Regards Parvesh Goyal #313/14, 5- Jawahar Nagar, Moga. 142001 [protected]

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2015

Gati-KWE Customer Care's response Dear Parvesh Goyal, Thank you for reaching out to us. We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Your concerns have been noted and we'll have a team working on resolving the issue for you immediately. We are constantly improving our services each day to reach our customers' expectations and your review plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns. Assuring you of our best services always. Customer Service Team Gati-KWE