Gati — transport company
Noida, Uttar Pradesh, India
Hihidden__021 on Oct 14, 2019
I shipped my furnutures on the 4th of october from erode (Tamil nadu) to noida.
They said it will take only 7 to a maximum of 8 days to arrive in noida.
So i fly to noida and got home and today is the 14th of october and still nothing!
I called the local office and customer care and even raised a complain and no one answered me! They just say we are working on it and wait!
The package moved from hyderabad outbound on 8th to out for next location delhi stc but still on the way!
Docket no is[protected]
No one gives me the driver's number or even a warehouse's number.
I have to stay at the hotel every night and pay a minimum of 600 rupees because i have no furniture...
[Oct 14, 2019] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response, Oct 15, 2019
Greetings of the Day!
We regret the inconvenience caused as the shipment is not yet delivered.
Please refer our telephonic discussion along with local team on concall .
Team is already working on your complaint and will try to arrange the delivery at the earliest on urgent basis.
Will keep you updated about the progress of your complaint until it's resolution.
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