Gauhati University — Gauhati University MBA degree not received

Hello Sir,

I have completed MBA(IIP) from the Gauhati University. Recently I have applied for the Degree Certificate from the guportal.in. I have paid the saide money and was waiting for my degree certificate. It has been more than 1 month now, no certificate received. Also when I checked the status now, it's showing no declaration form uploaded. No communication has been sent from the university yet. Also, I am trying to communicate with University over email with registrar, there is no response from University. All i need is now, to get my Degree Certificate from the Gauhati University. Please help in this matter.