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Gauhati University Complaints & Reviews

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Updated: Jul 1, 2025
Complaints 144
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Gauhati University reviews & complaints(144)

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S
Simanta.deka
from Rangia, Assam
Jul 1, 2025
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Payment deducted but showed failed in GUportal website

Website: GUportal.in

Hello Sir /Ma'am I am Simanta Deka made a payment of 830rs on 30/06/2025 through Google Pay, The payment was for Online Document Request in GUportal website. My money was deducted from bank account and showed successfull in Google Pay application but the payment status showed failed in GUportal website. It is asking me to pay again. If i have to pay again i want a refund of the money that was already deducted from my bank account
My...
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P
Puja_Singha
from Guwahati, Assam
Aug 29, 2023
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Payment failed but money got deducted from bank account

Website: GU Document Request

Hello
My name is Puja Singha. Yesterday I have applied for B.Com(major) original pass certificate on GU Document Request, I made the payment via Google Pay and my money got deducted from the account but in the status of GU it showed payment failed. So I decided to wait some time refreshed the page several times to check if the receipt got issued or not but till now I haven't received my receipt yet. Please kindly check into the matter...
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G
Gandhi miji
from Guwahati, Assam
May 19, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
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Pass certificate pending

I have applied for my pass certificate it's been three months and there is still no response from the university and it's in pending i need the pass certificate for official purpose and it's urgent for me help me out Name gandhi jongthen BA ECONOMICS PASS OUT 2019...
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R
Riyanka Chakraborty
Mar 15, 2023
Sep 3, 2023
This thread was updated on Sep 3, 2023
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Payment deducted No Receipt received

Address: Guwahati Assam

I have made payment through internet banking yesterday on 14/03/2023 for my original pass certificate in iums portal and the amount got deducted but the payment receipt is not available for download also the deducted amount has not been refunded.
Registration number[protected]
Name-Riyanka Chakraborty
BTech 2022
Contact number [protected]...
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R
Rubulullah
from Dalgaon, Assam
Mar 9, 2023
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Money not send account

Address: Bagichakash. Darrang. Assam

My account not credit money because account number 1 number mistake plese send my this account number
[protected]...
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P
Prerana12
from New Delhi, Delhi
Mar 6, 2023
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Money was deducted and refund not received

Hello sir, I have applied for original pass certificate, payment was made by gpay on March 3, 2023 of Rs830 but i didn't receive receipt, i waited for a day but still didnot receive it(receipt), so I went to university to ask for the receipt but they said money has not been received by them, that's why I need to pay again and the money deducted before will be refunded. Since I need my certificate urgently so i paid the certificate fees of...
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Prerana12
from New Delhi, Delhi
Mar 6, 2023
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Money has been deducted twice but refund not received

I have applied for original pass certificate, payment was done through my gpay account(payment was processed and complete). But the details in my profile said not paid, i went to the office for the receipt but they said, i should do another payment because the previous one was not received. Since I need my certificate urgently i did another payment and i got the receipt this time but i want my previous money refunded i have provided the proof...
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N
Nabanita thakuria
Dec 10, 2022
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Correction of grade sheet

Address: Dakshin kamrup college, mirza

Hello sir /ma'am,
I am Nabanita Thakuria. Student of Dakshin Kamrup college, Mirza, studying in B. SC . 5th sem, chemistry (major) . I appeared in the mathematics exam of B. SC. 1st semester which was held through online exam. But in my grade sheet the result of mathematics is given as absent (AB). I did appear in the exam and I'm very positive about my results.
It is my request to you to check what actually the problem is....
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A
ajewelh
Jun 15, 2022
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Money deducted but payment failed.

Address: Gauhati University, Jalukbari, Guwahati-14
Website: www.guportal.in

Dear sir/mam,
I was applying for my original degree certificate at guportal on 5th June 2022 and when i tried to pay through UPI, the amount of Rs.830 was deducted from my account but the payment failed in the website. I have attached the screenshots of my payment successful status o[censored]PI and its failure in website. Kindly check it and refund the amount in my account. I have contacted twice through email but i did not get any response...
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N
Neipilhing Lhouvum
Jan 10, 2022
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Complaint against transaction of money

Sir, With due respect I will like to state that my money got deducted from my account during the registration but it says my payment fail whereas my money was already deducted from my account. Please look into the matter. It ain't a less amount....
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L
Love Infinity
Dec 10, 2021
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Correction of Date of birth

Address: Nabajyoti collage Kalgachia barpeat

Sir/madam,
my DOB was wrongly filled during BA 1st sem online Registration in 2020 .
After that i had contacted phonically to GU help line potal and made number of application for to NODAL OFFICER and GU.
Now GU helpline portal do not Attend any phone call .

So I request you to correct my DOB as far as possible.
Thaking you .

Rehena Aktar
Correct DOB. 10 /01/ 2003 (10 January...
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A
aswini009
Aug 19, 2021
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Duplicate Marksheet

Hello Sir/Madam,

I have submitted a request to issue a duplicate marksheet for all 3 years of BCOM. The application was well filled and duly forwarded by the respective college head along with all required documents like FIR copy, newspaper add cutting, xerox copies of registration, admit card, marksheets, etc. Also the required has been paid. The application got accepted and I was told by the receiver that my marksheet will...
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M
Monaj kr Ray
Aug 6, 2021
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Request for name correction

Address: Bijni, Chirang

Dear Sir, I am Graduate student BA in English (major) in 2016. My name is MONAJ KR RAY ... My registration has successfully named as same but my 6th semester/ final marksheet did mistakes... My name wrote as "MONAJ KUMAR RAY"... So I request you to help for this correction ...
Registration no:- A-13274
Roll No:- 0429

I found a huge problem here, so kindly respond my request....
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K
Kiri212
Jul 31, 2021
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Delay of provisional certificate

Address: Guwahati

I would like to raise a complaint against my request for Provisional Pass Certificate on 23/07/21.Still now it is showing pending.I have been checking on for few days, but still now no update.My ID-GRD257515...
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D
disha-007
May 15, 2021
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SUB- Request letter for name correction

Address: NAME -Disha moni Barman. registration non-18066134

Dear sir,
I am Disha moni Barman.D/o Nalit ch Barman studying in BA 5th semester.assamese (major).Nirmal haloi college .patacharkuchi. my name in the university is spelled wrongly as Dishamani Barman and now it is been called everywhere in the college.I request you to please correct my name in the university records and also issue a notice to my college deperment for the correction.....
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M
Mofazzal Hussain
Apr 10, 2021
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Payment deducted from my account but payment not confirm

Address: Titapani, Balagaon, Kalgachia njc college kalgachia

Sir,
I'm a student of nerim group of institution. With due respect and humble submission i would like to state that the online examination form was filled up by me but unfortunately still my payment has not shown yet, but rs.1000was deducted from my bank account twice. I have done the payment twice as it was showing payment failed. The server was error. And sir i would like to ask your help to check on my issue because the payment...
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Address: Gauhati University

Sir,
I'm a student of nerim group of institution. With due respect and humble submission i would like to state that the online examination form was filled up by me but unfortunately still my payment has not shown yet, but rs.1280 was deducted from my bank account twice. I have done the payment twice as it was showing payment failed. The server was error. And sir i would like to ask your help to check on my issue because the payment...
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B
Bleeson
from Mumbai, Maharashtra
May 16, 2019
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name correction in grade sheet not received.

Address: kamakhya gate durgasarobar, Kirtan ghar path, Kamrup Metropolitan, Assam, 781009

Sir, i have applied for grade sheet correction for two time, but still i didn't get it, when i come to the office they said that your marksheet have not arrived. I applied last year december 2018 they said to come after one month, after one month i came but they keep on saying to come by next week or month. Please help me about this problem. I pass my graduation in 2018, i was rejected for some college because of spelling mistake in my name....
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S
Sushmita24
from Mumbai, Maharashtra
Aug 6, 2017
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not correcting degree passing certificate

Address: Kamrup Metropolitan, Assam, 81014

I was a student of gauhati university. I have passed my graduation in 2014.in 2016 i have applied for passing certificate. I have done all the documentation and paid 800/- fees also. They were asked to come after 15 days. I went for the same date for collecting my passing certificate. After 3 hours of waiting there i got my passing certificate. But in my passing certificate the year of passing and roll no was wrong that i didn't see at that...
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J
Jahnabi_Das
Jun 19, 2024
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I submitted an application for my original pass certificate on 22nd March 2024 via the GU Portal (guportal.in), with Token No.: [protected] and User Registration ID: GRD1254285. Despite waiting for almost three months, I have not received any updates or the certificate itself.

On 27th May 2024, I visited the concerned department at Gauhati University, and I was assured that my certificate would be ready within the next 5-10 days. However, no progress has been made. I visited the university again on 14th June 2024 to follow up on the issue, but this time, the staff refused to assist me and stated they did not know how long it would take to issue my certificate.

This delay is causing severe inconvenience as I need the original pass certificate to verify my application for MA registration at Tezpur University. The deadline for this verification is in November, and failure to submit the required document by then will result in the cancellation of my registration, thus jeopardizing my future academic and career plans.

Despite multiple attempts to resolve this issue with the university administration, there has been no satisfactory response or action taken. I believe that the undue delay and the unhelpful attitude of the university staff constitute negligence and a failure to fulfill their responsibilities.

In light of the above, I request you to kindly register my complaint and take necessary action against Gauhati University for causing undue stress and potential harm to my academic career. I hope for a prompt and fair resolution to this matter.

Thank you for your attention and support.
Gauhati University customer support has been notified about the posted complaint.
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