Gazon Communications — Internet connectivity has been disrupted for the past 02 days, which is a recurring issue and no available channel for escalation

Address: Mundhwa Road, Near Passport office, Pune-411036

Website: Gazon Communications India Ltd

Date of incident: 13 Apr 2026
Ticket (ID): COMP[protected] —
User name: sai_jain03
Summary
I have been a Gazon Broadband customer for 04 years and have experienced repeated network issues that were not resolved within an acceptable timeframe by the technical team. I have had to contact customer care multiple times, but updates have been limited to generic escalation messages with no clear escalation channel available. My internet has been down for the past two days, and there was a previous outage lasting 03-04 days.
Can I have channel to escalate?