| Address: | Lohara Bridge, Ludhiana, Punjab, 141016 |
I am a victim of their sales representative mr. Rishi. I was invited to key hotel ludhinana last year in the month of march for some silly 3n4d travel coupon. Then they started to explain their actual agenda of selling the membership of their holiday club. They promised all sort of things including minimum 4* or 5* stay including breakfast, extra bed for my elder daughter in the same studio room and many more things. I purchased their membership for 7 year by paying 90000 and then they told me that i will have to pay an extra 6900 amc ever year. I agreed to that also.
Now the present scenario :
Last year in summers when i contacted them for booking they informed me that the north side including hp and kashmir are fully booked and suggested to go to goa. I went with their suggestion. I was given aromia villas. I was charged for breakfast and extra bedding. First i had to fight with the hotel staff to get a decent room as they were proving me with their basic room. Then i was just provided with a mattress and no bed and i slept on the floor for 4 nights in goa.
This year i am again in conversation with them for booking in srinagar. This year again the same tantrums are going on. Now i am trying to call them since morning and they are not picking my phone call. I am surprised that if someone is trapped somewhere on their holiday, then who will answer the sos call in their office. It is just not acceptable that their phone lines are that busy that they are unable to attend the calls. More the phone bell is ringing every time but no one is answering.
I will never suggest anyone to go for their membership. Was this information helpful? | 
