Genial Holiday Club
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Genial Holiday Club Complaints & Reviews

Address:Sector 8C, SCO 118 - 119, Madhya Marg, Chandigarh
Website:www.genialholidayclub.com

I am writing this complaint about a holiday club membership offered to me in Manali on 4th may 2023 by the representatives of Genial holiday club on the name of Lucky draw which was free of charge. Further, to avail the gift as per gift voucher some presentation for their membership was delivered to me and I was asked to become their member but I denied the offer. However, they convinced me to do a transaction of Rs.1 from my debit card in...
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Address:Sector 8C, SCO 118 - 119, Madhya Marg, Chandigarh
Website:www.genialholidayclub.com

Hello Sir/ mam
Recently 2 days back on April 22 we were holiday to manali Where we trapped by this genial holiday club, they start with a free gift voucher and then wasting 3, 4 hrs for unnecessary talks, . We take there membership for one of holiday package and they charged money for that and take some advance amount and remaining lock particular amount from credit card for emi, and now they are not given any service also not responding...
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S
Shahrukh Maroof
from Saharanpur, Uttar Pradesh
Jan 13, 2023
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Complaint against Genial Holiday Club in Old Manali

Hello,

I am writing this to inform that last month on 22 of December 2022 I was in Manali and was on my way back to hotel. Suddenly two unknown people catch us for scratching the card and ask us for the gift that we won later I recognise it was a trap. They ask us for one presentation but I was in hurry as my wife was not feeling well too despite I spend 50 minutes. Mr Sandeep there cheated with us and take my debit card just...
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S
Shahrukh Maroof
from Saharanpur, Uttar Pradesh
Jan 11, 2023
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Travel Fraud

They sell membership on fraud basis .They trap us in manali and when I get back to them to cancel my membership they are not responding back...
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Naidu1241
from Hyderabad, Telangana
Jun 27, 2022
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Cheated by Genial holiday club

Address:SCO 118-119, first floor, madhya marg, near state bank of india, SECTOR 8c, Chandigarh, 160009
Website:Genialholidayclub.com

Greetings sir/madam.

My self Mekala Naresh s/o Radha Krishna c/o Hyderabad, telangana .

When i am in Manali vacation someguy asked me for time to explain about genial holiday club pacakges .

During the explanation he showed me so many hotels and many cities also showed me their website, he said they will provide luxury hotel stay if i purchased their package .
So I trusted them and purchased...
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Pulodar
from Lucknow, Uttar Pradesh
Jun 13, 2022
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Not given service after charged money

Address:Lucknow
Website:Consumer complaints

Hello Sir/ mam
Recently on last month of May we were holiday to manali Where we trapped by this genial holiday club, they start with a free gift voucher and then wasting 3, 4 hrs for unnecessary talks, . We take thare membership for one of holiday package and they charged money for that and take some advance amount and remaining lock particular amount from credit card for emi, and now they are not given any service also not responding...
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A
ashwanii kumaarr
Jun 9, 2022
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Non co-operation by staff

I have been written so many emails to you for booking my tour firstly for Dubai, secondly for Goa, thirdly for Kashmir, fourth for Manali
But you have not given detail reply of my queries.
It's so worst service at your end
I think you are cheating your customer by false promises and make member ship...
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R
Roshni Koshti
Jun 9, 2022
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No response on email or over phone

Address:Chandigarh

Hi team,

This is very upsetting and disgusting as we do not have any point of contact to check for our query or book.

This company Genial Holiday club looks fraud and it’s been 4 days we have sent an email to them and there is no response to it.

We are regretting as why we took the membership, we are completely helpless and upset. Not even once we have used the services by them.

The...
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M
Mohit kr sharma
May 28, 2022
Jun 1, 2022
This thread was updated on Jun 1, 2022
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Fraud this company madarchod

Address:दिल्ली

उमेश शर्मा नाम का ये बंदा genial holiday club कंपनी में है। मनाली ब्रांच से ये मादरचोद टूरिस्ट कपल का टाइम बर्बाद करके उनको वाउचर देता है, lucky draw का नंबर आने पर हम उसे यूज़ करते है तो बोलता...
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G
gunn gunn
Mar 15, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Not providing services after charges and taking advance charges

Address:Chandigarh

Respected Sir/Mam

I have the membership of Genial Holiday Club for which they have charged us but not giving us services. Earlier we were not able to take services due to the COVID restrictions by Central Government. But now they are not picking my calls and not providing the services. Their behaviour is very rudely to us. Now I want to give up my membership and refund my payment from them....
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nupoor23896
Feb 26, 2022
Mar 12, 2022
This thread was updated on Mar 12, 2022
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Complaining about genial holiday club as fraud and use cheap tactis to allure customer

Address:SCO 118-119, First Floor, Madhya Marg, near State Bank Of India, Sector 8C, Chandigarh, 160009

Recently on 01st Jan.2022 we were on a holiday to Manali where we were trapped by this genial holiday club by sales rep Mr. Mandeep.

We were also victim of their alluring tactics to trap the customer to buy their membership. We met Mr. Mandeep and Mr. sukhdeep singh. started listening to what they explained. These people are fraud. They trap u, don't be a a prey. They start with free gift voucher, then waste ur 3-4 hours for...
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M
Maheshwar T
Nov 22, 2021
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I'm complaining about genial holiday club, it's fraud

These people are fraud. They trap u, don't be a a prey. They start with free gift voucher, then waste ur 3-4 hours for their so called ### presentation. Then they show u all the 5 star hotel, resorts, cottage, villa all over the world. But they don't reveal u the cost how much u have to pay. They tell u every flexible things about package like, u can share ur package with ur family friends and relatives, u can split the package,...
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Indian Adda
Oct 26, 2021
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Payment fraud made

Its two moths that I have taken the genial membership now of one year costing me 45k, while taking the membership for one year they said that credit card payment will be converted to 24 months no cost emi which did not happen and I had to pay all 45k at one go, so there promise for emi conversion failed to deliver.
Then when I asked them that pay has not been converted to no cost emi they told me that we will do a fresh payment again...
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M
Mahapreet24051985
from Sultanpur, Uttar Pradesh
Sep 2, 2021
Sep 2, 2021
This thread was updated on Sep 2, 2021
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Fraud

Address:chandigarh

They are fraud dont joining this company, genial holiday club fraud. In punjab from last 4 years, more detail call [protected]...
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M
Mahapreet24051985
from Sultanpur, Uttar Pradesh
Sep 2, 2021
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Frauds

Address:chandigarh
Website:genial holiday weekend

They are totally fraud please dont take membership from them they aare cheaters...
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9
994contact
Aug 19, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying refund by Alluring offers and demanding debit of marketing fee if not refund will not be processed

Address:Genial Holiday Club in Sector 8c, Chandigarh
Website:[email protected], www.genialholidayclub.com

Recently on 13th Aug. 2021 we were on a holiday to Manali where we were trapped by this genial holiday club sales rep Mr. Rahul-[protected].

we were also victim of their alluring tactics to trap the customer to buy their membership. we were invited to hotel golden tulip saying you won some golden ticket we need you to spend an hour to understand our product to win the prize.
casually we went and met Mr. Rohit-[protected]....
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A
Anisha kharbanda
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Not giving refund/extension

My genial membership card is going to expire in August and due to pandemic situation for last 2yrs they are not refunding our money i.e 35000/- nor extending our vacation
They are very rude to talk to
Fraud company...
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K
Kirtia
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Membership

I had paid the 35 k (Membership no GHC18CHDBS03288)& only used their services one time for one night that too a average hotel that cost around Rs[protected].They made false promises at the time of membership but that too we ignored. Also paid the AMC of full year in 2019 & their executive said we can use it untill you next holiday but in 2020 due to pandemic we couldn't use any of the holiday.
Now as I asked them for membership they...
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Bhagwant Bhateja
from Delhi, Delhi
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Miss guide by phone call

Recieved a call from genial holiday club officer Name Mamta to attend a seminar on 7/1/2021 at 5.00 pm in Sethy regency ABOHAR about hyundai cars experience, but when I reached Mr Manoj meet and tell me it's seminar not regarding hyundai cars.
The arrangement was not good. Reached there at 5.00 pm after a reminder call. But to my surprise there they explain us abt the tour plan. But nothing is offered to us not even a cup of tea,...
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pegmansa
Apr 25, 2023
This thread was updated on Apr 25, 2023
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Refund not given

Address:Sector 8C, SCO 118 - 119, Madhya Marg, Chandigarh
Website:www.genialholidayclub.com

It is my request to all the people of Punjab not to attend any programs/ seminars/ events organized by Genial Holiday Club. Their only motto is to take your money. They will not reverse your money if you want to cancel their membership, which you have taken already. So, do not go in their programs/ seminars/ events. They will not show you their terms and conditions. They themselves don't follow their terms and conditions. According to their...
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Vikramjit009
from Jalandhar, Punjab
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fake promises and top class cheaters

Address:Chandigarh, Punjab
Website:www.genialholidayclub.com

We attended one of their seminars held at keys hotel in november and after the presentation we took 5yrs membership from them at a price of rs.95000.
The things which were promised included
1. 6n7d holiday at a premium category hotel for a family of 4 every year for 5 years including breakfast. The names listed included hotels like hyatt, radisson etc.
2. We will be required to pay amc of rs.7100 per year at the hotel...
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C
chaini 21
from Mumbai, Maharashtra
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fake promise

Address:Jalandhar, Punjab, 144625

I received a call from genial holiday club on 18th nov 2018 that u had received 3days/4 nyt package free wid dinner. Mr. Yaqoob ahmed rishi was there and he says himself as a marketing manager of this club.. We told them that we can’t take this big package so he said you pay only 10000 rupees and u will receive a kit from us. And he promised us to give us the package on the new year bat after that he didn’t received the call and no kit...
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DALJEET SANDHU
from Mumbai, Maharashtra
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regarding invitation on 8/9/2019

Address:Sector 8c, Chandigarh, Punjab

Recieved a call from genial holiday club bathinda office to attend a seminar on 8/9/2019 at 4.00 pm in sagar ratna
The arrangement was not good. Reached there at 4.00 pm after a reminder call. But to my surprise the hall we're they cl me is alredy holding some other function. We waited in other space for 1 hour there they explain us abt the plan. But nothing is offered to us not even a cup of tea, they even promise to give three gifts....
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jaswinder singh dhindsa
from Shimla, Himachal Pradesh
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fake information

Address:Bathinda, Bathinda, Punjab, 151001
Website:[email protected]

Genial Holiday club लोगों को Bathinda के होटल MELODAY में बुला उनके साथ धोखा कर रहे है, अनेको फ़ोन कर लोगों से कहते है कि हम पब्लिसिटी कर लिए प्रोग्राम कर रहे है जब तक आप आने को हां नही कहते यह फ़ोन करते...
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NirmalBhogal
from Sumbal, Jammu and Kashmir
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fake promises by company

Address:Chandigarh, Punjab, 160009
Website:genialholidayclub.com

How much somebody can trust a company who make fake promises to just make you ready to attend their meeting?

They promised me that meeting would be of maximum 1hr and 3 sure gifts will be given to you.

But they wasted more than 2hrs of mine and also giving only 2n3d voucher and on insisting they had given 2nd gift. but give 'golmal' reply for the third one.

For the first gift the self accepted...
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Address:Ludhiana, Punjab, 141001

They have taken an amount of rs 25000 from us against their fraud promises of booking hotels for the vacation tour. Now when we are booking the tickets as per our plans the genial holiday club is not responding and not booking the hotels in spite of receiving payments.
Kindly arrange to resolve the issue and contact me asap

Regards
Simran
[protected]...
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Jatinder Singh Tathgir
from Mohali, Punjab
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they are nothing but frauds looting the hard earned money of middle class people

Address:Lohara Bridge, Ludhiana, Punjab, 141016

I am a victim of their sales representative mr. Rishi. I was invited to key hotel ludhinana last year in the month of march for some silly 3n4d travel coupon. Then they started to explain their actual agenda of selling the membership of their holiday club. They promised all sort of things including minimum 4* or 5* stay including breakfast, extra bed for my elder daughter in the same studio room and many more things. I purchased their membership...
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Harjoot singh
from Agra, Uttar Pradesh
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fraud company

Address:Sector 8 c Chandigarh, Chandigarh, Punjab

Sukhdeep singh is the owner of the company. He is totally fraud person. He make 11 crore rupees to ludhiana people. His father is a truck driver and his mother is partner of this fraud company sukhwinder kaur. Ludhiana people just once meet any journalist and show this company fraud propoganda to news paper all the members contact each other and take action. He belong to malout adarsh nagar. Just like neerav modi and malya he is also planning...
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Parvez Badar
from Jalandhar, Punjab
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fake and fraud genial holiday club

Address:Ludhiana, Ludhiana, Punjab, 141001
Website:genialholidayclub.com

Genial holiday club as i purchased 3year package and i searched about that company then i assumed, that it's totally fake company which ditch everyone's by their fake employees,, further they will not refund my money and also they are not mention in their agreement about this. There one employee blackmail to me by told that add a positive review about my company then i will refund ur money but again they did not fullfill their promise...
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upma thakur
from Jalandhar, Punjab
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fraud and fake

My name is upma am working in genial Holiday from last 6 months. Am telling you truth about the company. This is totally fraud company and not giving the services to the coustmer and also not giving the salary to the employees.mr sukhdeep Singh is the owner of the company ms. Kiran hr of the company she is asked me she credit my salary in April 15 but due to frauded sukhdeep she not give the salary. When we call to frauded sukhdeep he deny...
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