Genpact — Ex employee settlement

This is in regards to my settlement post me resigning from Genpact .My PF statement says a different amount however the amount I have received via epfo is way too less.the SGC service is not at all responding in the right manner .
Also my Income tax deduction as per form 16 issued is 16266 where as on the IT portal the amount reflecting is 13898.
Have requested the exit HR team to file a TDS correction however haven't received any response yet.
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