[Resolved]  Getitbazaar — STONE IN MOBILE BOX -Online shopping fraud

Address:

Thiruvananthapuram, Kerala

i had placed a prepaid order for a karbonn titanium s5 mobile through Getitbazaar online shopping site on oct 30. order id :[protected]. i received my parcel via India post on nov 8. the parcel had a STONE IN MOBILE BOX. the box didnt have any seal. i reported the same issue to the help desk with sufficient photographs. they are not ready to investigate about it, or to refund/replace. now when i call the customer care, as soon as they realize its me, they just say "wrong number" and cut the phone. please help me to get refund or product replacement