Getway India Holidays — Cheating company

Address:	New Delhi, Delhi, 110024
Website:	getwayindiaholidays.com

Hi, I take package from Delhi to Manali there total package cost 13k with pickup and drop facility but when we called for pickup there taxi person refuse to give service also hotel where we are stay that is dirty, service of third class, gatway india holidays not give any kind support...dont book through agency

Problem Details :
1. as 26 jan 2017 we are reached to Manali distance 12 km, bus drop here to us and bus driver said bus not go to manali due to snowfall, there we called to taxi person that confirm to us we can not give service due to 12 km distance and other travel agency taxi came on there when we called to gate way india they are also refused to give service pickup and drop... there i have written proof on mail my package included with pickup and drop facility

2. Hotel is too dirty when we are reached there no body open the hotel door around 2 hour we are called and knock the glass door but no body response then we called to gate way person then they are open the door you dont believe that hotel not familiar ... hotel staff not good, not good service...kya batu roona aa gaya bahi hotel dekh kar
3. taxi service - taxi service not good that person refuse to go any point and said there way is block but when you said other tourist that said we are visited and drop facility not give...

bhai problem he problem hai pls dont book any kind of service from this agency...
Hari Singh
[protected]