I went to manali with my family last month through Getway India tours. Though we did not face much of an issue during the trip apart from the fact that the driver was always nagging about the time and asking us to hurry up. However, when we were to leave our hotel for our volvo bus back to Ambala, firstly no one came to pick us up. Over the phone the driver kept on assuring that he will reach on time but when the time came he said he cannot come and that they are sending another driver. Still no one came and we had to spend 500 Rs. to get to the bus stand. Again, at the Volvo stand the bus driver got stuck that he will not drop us at Ambala even though our drop and pickup was from Ambala only and we had our car parked at Ambala bus stand. He told us that they will drop us at Saha which is 25 Kms from Ambala that too at 2:00 am. How did they expect us to get any vehicle at 2 in the night. Thought it was later handled by the team but the entire event was very disturbing.
Was this information helpful?
No (0)
Yes (2)
Getway India Holidays customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment