GKB Opticals — did not giving the optics and also denying.

Address:

Kolkata, West Bengal, 700131

I have purchased a police glass frame along with lens from city center 2 gkb optical. Some how the glass nose grip were broken then we took it to them and showed them one of the employ said they will keep it the send it to replace it, and after 7 days they will call us. 2 months gone no phone came so we went there and asked that why they didn't called us and informed us, they now telling us they have replaced it immediately and gave us and now we lost it and blaming them. I asked them ok then you have the documents or any bill that the product have been delivered to us, or been replaced but they could not show us that. I have no expected this type of from gkb, please i beg you to see the issue.