GKB Opticals — Poor quality lens sold and refused to change

Address:Bangalore, Karnataka

Bought spectacles worth 6000 rs from GKB Opticals in March 2015, Poor quality lens sold which broke within one week of purcahse, refused to even change. Staff very rude as if doing a favour. Using plastic lens for 10 years and they never broke and now they have sold something which breaks within one week and they not willing to accept and change.
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Dec 16, 2017
Moinak Mal's response
My colmpain is that I have made a spectacle(including frame), my invoice no. [protected] dated 13, Dec, 2017, but the spectacle is not up to the mark. I am facing problem may be due to measuring power and selecting the frame. As I am going outstation, I cannot go to the shop but I had a talk with your staff over phone at 1700 hrs onDecember. He asked me comming back to station to meet him on 26th December. His company will solve the problem.
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As I did not get any response against my complain made to [protected]@gmail.com and the Toll free no. 180is419-990 is switch off, I had to make another complain again.

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    Bangalore
    Karnataka
    India
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